We have lived in a property managed by Ayers & Cruiks for 3 years. Unfortunately we had a number of issues when we first moved in, we viewed a show flat and was reassured the one we are moving into is like for like, unfortunately this wasn’t the case in terms of decor/ appearance even though we was told it would be. When we raised this nothing was done about it, we decided to leave it as we loved the property and the issues weren’t the end of the world. Fast forward 3 years we have now moved out, we were picked up on some issues around the paint on the walls (one of the main issues we raised when we moved in) Emma Stiers handled it brilliantly, felt she really listened to what we had to say, it was out of her control as the person dealing with the issues at the start no longer worked there, her communication was quick and issues resolved fast, she has brilliant customer service skills.

Experienced, knowledgeable, supportive professional. Could not expect any more, highly recommend for both perspective tenants and landlords.

Ayers & Cruiks are an extremely helpful company which allowed me to secure my first unit. Really appreciate the help from Cameron!

Julia Richards was our tenancy property manager for over 8 years. Julia’s professional attitude was demonstrated by her commitment to act with integrity and maintain an approachable and courteous manner throughout all our interactions. Resourceful and intuitive Julia ensured any matters arising were resolved in a timely manner. Through Julia’s dedication we were happy to stay in a long-term tenancy arrangement.